Legal

Cookie Policy

Effective Date: March 16, 2026 · Last Updated: March 16, 2026

1. What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. They help the website remember your preferences, login status, and other information to improve your experience. We also use similar technologies such as browser local storage.

2. How We Use Cookies & Local Storage

ElderNex uses cookies and local storage for the following purposes:

Technology	Purpose	Duration	Required?
Supabase Auth Cookies	Authentication and session management. These keep you logged in securely.	Session / 7 days	Yes (essential)
Local Storage: Chat History	Stores your recent AI chat conversations locally on your device so they persist between page refreshes.	Until cleared	No (functional)
Local Storage: Preferences	Stores your notification and display preferences (dark mode, language, timezone).	Until cleared	No (functional)
Local Storage: Sidebar State	Remembers whether you collapsed or expanded the sidebar.	Until cleared	No (functional)

3. What We Don't Use

ElderNex does not use:

Third-party advertising cookies — we do not serve ads or use ad tracking.
Cross-site tracking — we do not track your activity across other websites.
Social media tracking pixels — we do not embed Facebook Pixel, Google Analytics, or similar trackers.
Fingerprinting — we do not use browser fingerprinting techniques.

4. Managing Cookies & Local Storage

You can manage cookies and local storage through your browser settings:

Cookies: Most browsers allow you to view, delete, and block cookies through the Settings or Privacy menu. Note that blocking essential cookies will prevent you from logging in.
Local storage: You can clear local storage through your browser's Developer Tools (Application tab) or by clearing browsing data. This will reset your chat history and preferences.

Clearing cookies or local storage will not delete your account or care data, which is stored securely on our servers.

5. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our technology or legal requirements. We will notify you of significant changes by posting a notice on the Service.

6. Contact Us

If you have questions about our use of cookies, please see our Privacy Policy or contact us at privacy@eldernex.com.

This Cookie Policy is effective as of March 16, 2026.